Account and My plan

Your profile, account security, My plan and how to delete the account.

Markdown

Profile

From your top bar menu, Profile: photo (JPG, PNG or WebP, up to 5 MB), name, phone and language (browser, Spanish or English: the dashboard, emails and notifications use it).

Security

  • Change password (at least 10 characters). If you signed in with Google, you can Set a password to also sign in with your email.
  • Two-step verification: when signing in, besides the password, we'll ask for a code sent to your email (also with Google sign-in).
  • After 5 failed attempts the account is locked for 15 minutes.
  • Forgot your password? The sign-in screen emails you a link to reset it.

My plan

  • Current plan: name, whether it's trial, monthly or yearly, renewal date and scheduled changes (trial end, downgrade, cancellation…), with Keep my plan if you change your mind.
  • Your usage this month: renders, requests, cached pages, sites, rules, articles and AI articles. Renders and requests reset on the 1st of each month.
  • Plans: monthly or yearly (with the saving), and Subscribe, Switch to this plan or Move to Free. You pay in Stripe's secure form.
  • Manage billing: the Stripe portal for your card, invoices and cancellation. Refresh from Stripe re-reads your subscription.
  • Invoices: number, amount, status, and view or download as PDF.

Prices, limits and plan changes: Plans and limits.

Deleting the account

In Profile › Delete account you'll see a summary of what's lost: plan, sites, cached pages, rules, blog, Google sign-in and teams. It's confirmed with your password or, if you sign in with Google, with Google or an email code.

  • If you have a paid plan, it's cancelled in Stripe, with no further charges or refund of the current period.
  • You leave other people's teams (the owner is notified), and your team loses access to your sites.
  • Search Console and Google sign-in are disconnected, and your sites, cache and blog are deleted. You can sign up again later with the same email.

This can't be undone.